Private IT support for people with better things to do.
Offstage puts one technologist on retainer for you and your household. Email, phones, computers, printers, Wi-Fi, accounts. You say what's wrong. It gets handled.
Remote across the US. In person in New York City.
One person. A direct line. No ticket numbers.
You get a direct line.
Call, text, or email your technologist. The same person every time, who already knows your setup and how you like things done.
It gets handled.
Most things are fixed remotely, over a secure screen share you approve each time. In Person members in New York City also get home visits.
It stays handled.
We keep notes on your setup, so nothing gets explained twice and the fix that worked last time is on file for next time.
If it has a screen, a password, or a plug.
There's no list of what's covered, because the answer is nearly always yes. These are the ones we hear most.
Two ways to have us on call.
Remote
Anywhere in the US
The full service, by phone, text, and screen share.
From$750a month
- A direct line to your technologist
- As many requests as you need, one flat price
- Phones, computers, printers, Wi-Fi, and accounts
- Your setup on file, so nothing is explained twice
- Available everywhere, New York City included
In Person
New York City only
The same service, and we travel to you.
From$1,950a month
- Everything in Remote
- Visits to your home or office
- Hands-on hardware setup and installs
- New devices unboxed and set up for you
- Available in New York City only
Figures are starting points and depend on the size of your household. One flat price a month covers as many requests as you need. Equipment is billed at cost, with no markup. Training is arranged separately.
For households, and the people who run them.
Private households
A house full of technology and nobody whose job it is. Your technologist becomes that person.
Family offices
Office IT stops at the principal's front door. We look after the family's own devices at home.
Executive assistants
When your principal's tech breaks, it lands on you. Now there is someone to hand it straight to.
Your parents
A patient technologist they can call directly, so you are no longer the family IT department.
What we see stays with us.
To help you, we see a lot: your inbox, your photos, your accounts. We treat that the way a good family lawyer or doctor would. Confidentiality agreements are welcome.
One technologist, not a call center.
Your details stay with one person, never passed around a team.
Access you approve.
Remote sessions start when you say so, and end when you say so.
Nothing shared.
What we see is never shared, sold, or discussed with anyone.
Questions, answered plainly.
A private IT support practice. You keep a technologist on retainer, and when something goes wrong with your technology, or you just have a question, you contact them directly. Some people call this concierge IT or white-glove tech support. We call it having your own technologist.
Individuals and households who would rather not spend an afternoon on hold. It's built for busy people, their families, and the assistants and house managers who keep things running for them.
Both. Remote support is available anywhere in the United States, New York City included. In New York City you can also choose the In Person membership, which adds visits and hands-on hardware setup.
Email, phones, tablets, Mac and Windows computers, printers, Wi-Fi, TVs and streaming, video calls, accounts and passwords, scam pop-ups, hacked accounts, backups, and new device setup. If it's not on that list, ask anyway.
Remote membership starts at $750 a month. In-person membership in New York City starts at $1,950 a month. Each is one flat price for as many requests as you need. Training is arranged separately.
Request an introduction. We'll have a short conversation about your setup and what you need, and go from there.
Your own technologist, on call.
Tell us a little about your setup. We'll take it from there.
Request an introduction