Membership
Offstage works on retainer. One flat price a month, for as many requests as you need. No hourly meter, and no charge per call or per visit.
The two memberships
Remote
Anywhere in the US
The full service, by phone, text, and screen share.
From$750a month
- A direct line to your technologist
- As many requests as you need, one flat price
- Phones, computers, printers, Wi-Fi, and accounts
- Your setup on file, so nothing is explained twice
- Available everywhere, New York City included
In Person
New York City only
The same service, and we travel to you.
From$1,950a month
- Everything in Remote
- Visits to your home or office
- Hands-on hardware setup and installs
- New devices unboxed and set up for you
- Available in New York City only
Figures are starting points and depend on the size of your household. One flat price a month covers as many requests as you need. Equipment is billed at cost, with no markup. Training is arranged separately.
How membership works
One flat price.
Your membership covers as many requests as you need in a month. Call once or call twenty times. The price stays the same.
No extras.
No hourly charges, call-out fees, or per-incident fees. The only separate service is private training, quoted on request.
Equipment at cost.
If a fix needs new equipment, we agree the price with you first. It goes on next month's bill at cost, with no markup.
What you own.
Devices, accounts, and networks that belong to you and your household. Other people's equipment, like a venue's screen, is not.
How quickly.
As soon as we can. You reach your technologist directly, and if a job needs a longer session or a visit, we set a time.
Training.
Private training on any device or program is arranged separately, by the session, remotely or in person in New York.
How membership starts
An introduction.
A short conversation about your setup and what you need.
Getting to know your setup.
Your devices, your accounts, your network, and whatever has been bothering you lately.
On call.
From then on, your technologist is a call or a text away.
Questions
No. Membership covers as many requests as you need in a month.
No. The only extras are private training, if you want it, and anything that has to be bought to fix a problem, which is billed at cost with no markup.
We tell you what it is and what it costs before buying anything. It's added to your next month's bill at exactly the price we paid.
Equipment that doesn't belong to you or your household, such as a conference center's screen or an employer's managed laptop. We look after what you own.
Households differ. A couple with two laptops needs less than a family with several homes. You'll get a firm figure after the introduction.
No. Training is arranged and quoted separately.
Yes. Membership covers your household.
Your own technologist, on call.
Tell us a little about your setup. We'll take it from there.