In-home IT support in New York City.
In Person is available only in New York City. It's the same service as Remote, plus hands-on hardware setup and visits to your home or office. We do the same work. We just travel to you.
From$1,950a month
Request an introductionWhen someone should just come over
- A new computer, phone, or printer that needs setting up properly.
- Wi-Fi that doesn't reach every room.
- Moving into a new home or office.
- A drive that needs wiping before a device leaves the house.
- Anything you'd rather hand to someone than be walked through.
- A new TV, speakers, or streaming box that needs connecting.
How visits work
Tell your technologist what's needed. We arrange a time that suits you or the people who run your household, arrive when we said we would, and leave things working and tidy.
Between visits
Everything in Remote is included, so most questions never need a visit at all. If you spend part of the year elsewhere, remote support travels with you.
Questions
No. Visits are part of the membership. If a job needs a visit, we set a time that suits you.
Homes and offices in New York City. If you're just outside the city, ask.
Yes. We're glad to work directly with the people who run your household or your calendar.
Remote support comes with you, anywhere in the United States.
Yes. In Person includes everything in the Remote membership.
No. Remote is available in New York too. In Person is for households that want visits and hands-on setup.
Your own technologist, on call.
Tell us a little about your setup. We'll take it from there.