Scanning a document to your computer or email
You may not need the printer's scanner at all. Your phone can make a clean PDF in seconds.
What's usually going on
Scanners come with their own software, which is often the hardest part. Your computer has its own scanning tools that usually work better, and phones now scan documents well enough for almost anything you'd email.
Worth trying first
Use your phone.
On iPhone, open the Notes app, start a note, tap the camera button, and choose Scan Documents. On Android, open Google Drive, tap the plus button, and choose Scan.
Mac: use the built-in scanner tool.
Open System Settings, Printers & Scanners, select your scanner, and choose Open Scanner. Or use the Image Capture app.
Windows: use Windows Scan.
Install the free Windows Scan app from the Microsoft Store if it isn't already there. Choose your scanner, the file type, and where to save it.
Save as PDF.
PDF keeps several pages in one file and opens on every device. Choose it as the file type before you scan.
Send it from your email.
Attach the saved file to an email as usual. If it's too large, scan at a lower resolution; 200 or 300 dpi is plenty for documents.
When to hand it over
If you'd like the printer to scan straight to your email or a folder at the press of a button. That takes some setup on the printer and your email account, which we can do for you.
Your own technologist, on call.
Tell us a little about your setup. We'll take it from there.